FAQ

koteva.com specializes in practical and purposeful products with a focus on sustainability. Our range includes eco-friendly water bottles, insulated mugs, and other innovative solutions designed to reduce single-use plastics.

TempControl™ technology keeps your drinks at the perfect temperature for hours, whether you want them hot or cold.

Yes, Our products are made from sustainable materials, Helping to support a plastic-free lifestyle.

Every purchase funds the collection of ocean plastic, helping to reduce pollution and protect marine life.

We offer free shipping exclusively for customers within the United States. For comprehensive information on shipping times and methods, please consult our Shipping Policy.

Your satisfaction is our priority. If your purchase doesn’t meet your expectations, please review our Return Policy, which outlines the procedures for returns, exchanges, and refunds.

Your support drives our commitment to providing an exceptional shopping experience. Stay updated on our latest promotions and arrivals by subscribing to our newsletter.

For assistance, contact us via email at contact@koteva.com or phone at +1 (469) 713-3531. You can also visit our Contact Us page. We’re here to help!

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